Exploring sociotechnical gaps in an intercultural, multidisciplinary design project

Nocera, Jose L. Abdelnour and Camara, Souleyman (2010) Exploring sociotechnical gaps in an intercultural, multidisciplinary design project. In: Cultural Attitudes towards Technology and Communication 2010 Proceedings of the Seventh International Conference on Cultural Attitudes towards Technology and Communication Vancouver, Canada, 15-18 June 2010. School of Information Technology Murdoch University, Murdoch, pp. 104-108.

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Abstract

This paper highlights the need for the creation of artefacts that make visible the gap between social requirements and the technical affordances of technology. Augmenting the visibility of this gap can lead to a better integration of the process and product of interaction design in intercultural and multidisciplinary projects. Sociotechnical matrices are presented as artefacts that can help to explore this gap. This is illustrated with a case study of the design of interactive systems for farmers in rural Kenya. We discuss experiences in the use of these matrices and new challenges that have emerged in using them.

Item Type: Book Section
Subjects: Cultural Attitudes Towards Communication and Technology, Proceedings > CATaC Conference 2010
Depositing User: Sissi Kemp
Date Deposited: 13 Sep 2013 10:45
Last Modified: 26 Sep 2013 14:12
URI: http://sammelpunkt.philo.at/id/eprint/2278

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