Exploring sociotechnical gaps in an intercultural, multidisciplinary design project

Nocera, Jose L. Abdelnour and Camara, Souleyman (2010) Exploring sociotechnical gaps in an intercultural, multidisciplinary design project. In: Cultural Attitudes towards Technology and Communication 2010 Proceedings of the Seventh International Conference on Cultural Attitudes towards Technology and Communication Vancouver, Canada, 15-18 June 2010. School of Information Technology Murdoch University, Murdoch, pp. 104-108.

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Abstract

This paper highlights the need for the creation of artefacts that make
visible the gap between social requirements and the technical affordances of
technology. Augmenting the visibility of this gap can lead to a better integration
of the process and product of interaction design in intercultural and
multidisciplinary projects. Sociotechnical matrices are presented as artefacts that
can help to explore this gap. This is illustrated with a case study of the design of
interactive systems for farmers in rural Kenya. We discuss experiences in the use
of these matrices and new challenges that have emerged in using them.

Item Type: Book Section
Subjects: Cultural Attitudes Towards Communication and Technology, Proceedings > CATaC Conference 2010
Depositing User: sandra subito
Date Deposited: 06 Dec 2020 15:56
Last Modified: 06 Dec 2020 15:56
URI: http://sammelpunkt.philo.at/id/eprint/3541

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